Question 1

DOES ACLUE! JEWELRY REPAIR JEWELRY?

Accepted Answer

We ONLY repair jewelry designed by Aclue! Jewelry.  A photo of the broken piece will be requested prior to you shipping it to us to confirm that it is one of our designs.

Question 2

WHEN WILL MY ORDER SHIP?

Accepted Answer

As each piece in the Aclue! Jewelry collections are handmade, please allow 2-7 days for your order to ship. You will receive an email notifying you when your order has shipped. That email will also provide a link  with the "tracking number" and the status of your order from the Shipper.

Question 3

CAN MY ORDER  BE PLACED BY PHONE?

Accepted Answer

No.  All orders must be placed through our website for security purposes.

Question 4

MY NECKLACE, BRACELET OR EARRINGS BROKE. CAN IT BE REPAIRED?"

Accepted Answer

First, please contact us via email stating the problem you are having with a piece of jewelry purchased from Aclue!.  Please attach a photo of the broken piece of  jewelry.  Following receipt and review of the item, we will send instructions on how to return it. Shipping fees may apply.

Follow us on Social Media

FAQ's

Be Bold, Be Fierce, Be Fabulous!
in Handmade Statement Jewelry
from Aclue! Jewelry

Follow us on Social Media

FAQ's Be Bold, Be Fierce, Be Fabulous! in Handmade Statement Jewelry from Aclue! Jewelry

FAQ's

Be Bold, Be Fierce, Be Fabulous!
in Handmade Statement Jewelry
from Aclue! Jewelry